- Capture and integrate interaction data from across the 6+ online channels
- Facilitate the evolution towards an inbound marketing strategy for acquisition and an opt-in compliant one for retention
For marketers the last two or three years have been some of the most chaotic ever. Traditional mass media channels have scuffled, shedding jobs and revenue at a staggering pace. Tough economic times have emboldened CFO’s to raise the pressure on accountability. And the emergence of social media and ubiquitous digital interaction has dramatically amplified the power and voice of the customer. Net sum, the rules of the game and the very field itself have changed drastically. Disruption creates opportunity. Firms who can embrace change and visualize a world beyond product brochures and email blasts can capitalize on this.
They don’t understand inbound marketing…
As marketers, we’ve been beat over the head for the last two years with what is no longer working. How many times have we heard that the reality of reachability and addressability has shifted the balance of control to the consumer and that our traditional approaches have begun a painful death spiral? What’s been missing from this conversation, which is often the case in times of change, is a meaningful conversation about the path ahead. In recent months, however, and flying under the radar an emergent school of thought has arisen that points to our collective future – inbound marketing. With a tip of the hat to Hubspot whom, with support of the SEM, WOM, and social media agencies, has chiefly defined the space. The ambition of this piece is to define what inbound marketing is and then investigate the specifics of what is involved in launching an engaging inbound program.